Returns & Exchanges

At Sofia Panels, we want you to be completely satisfied with your home transformation. If our wall panels don't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and photos of the panels to receive a Return Merchandise Authorization (RMA) number.

2

Pack with Care

Place the unused panels back in their original protective packaging to ensure they are not damaged during transit; damaged returns may not be eligible for a full refund.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

4

Receive Your Refund

Once our warehouse inspects the returned panels, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing