Frequently Asked Questions
Everything you need to know about transforming your space with Sofia Panels.
What materials are Sofia Panels made from?
Our panels are crafted from high-quality, sustainable materials including moisture-resistant MDF and genuine wood veneers, ensuring both durability and a premium aesthetic finish.
Can I install the panels myself?
Yes, Sofia Panels are designed for easy DIY installation. They can be mounted to most wall surfaces using industrial-grade adhesive or screws, and we provide a comprehensive step-by-step guide with every order.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
Are the panels suitable for bathrooms or kitchens?
While our panels are moisture-resistant, they are not waterproof. They are perfect for well-ventilated bathrooms and kitchen backsplashes, but we do not recommend installing them in direct contact with water, such as inside a shower.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-cut orders are final sale, and return shipping costs are the responsibility of the customer.
Do the panels provide acoustic benefits?
Yes, our slatted wood collections feature a felt backing designed to significantly reduce echo and improve sound quality within a room, making them ideal for home offices and media rooms.